< < PS14 : PS15 : PT01 > >

PS15: Stolen Vehicle Recovery

This service package monitors unattended vehicles that are equipped with a theft detection and recovery system so that it can notify the owner of any status changes that may indicate the vehicle is being stolen. If the owner determines the vehicle has been stolen through these notifications or other means and reports it, this service package aids public safety responders with the vehicle's lasts known location and status. It also includes an optional radio direction finding capability that allows an equipped law enforcement vehicle to locate the stolen vehicle even if it is parked in a location that does not have sufficient cellular coverage and/or access to GPS location data. This service package also includes the capability to send control commands to slow, stop, or disable the stolen vehicle, if needed for public safety.

Relevant Regions: Australia, Canada, European Union, and United States

Enterprise

Development Stage Roles and Relationships

Installation Stage Roles and Relationships

Operations and Maintenance Stage Roles and Relationships
(hide)

Source Destination Role/Relationship
Basic Vehicle Maintainer Basic Vehicle Maintains
Basic Vehicle Manager Basic Vehicle Manages
Basic Vehicle Owner Basic Vehicle Maintainer System Maintenance Agreement
Basic Vehicle Owner Basic Vehicle Manager Operations Agreement
Basic Vehicle Owner Light Vehicle OBE Maintainer Maintenance Data Exchange Agreement
Basic Vehicle Owner Light Vehicle OBE Owner Expectation of Data Provision
Basic Vehicle Owner Light Vehicle OBE User Service Usage Agreement
Basic Vehicle Supplier Basic Vehicle Owner Warranty
DMV Maintainer DMV Maintains
DMV Manager DMV Manages
DMV Owner DMV Maintainer System Maintenance Agreement
DMV Owner DMV Manager Operations Agreement
DMV Owner Emergency Management Center Maintainer Maintenance Data Exchange Agreement
DMV Owner Emergency Management Center Owner Information Exchange Agreement
DMV Owner Emergency Management Center User Service Usage Agreement
DMV Owner Emergency System Operator Application Usage Agreement
DMV Supplier DMV Owner Warranty
Emergency Management Center Maintainer Emergency Management Center Maintains
Emergency Management Center Manager Emergency Management Center Manages
Emergency Management Center Manager Emergency System Operator System Usage Agreement
Emergency Management Center Owner DMV Maintainer Maintenance Data Exchange Agreement
Emergency Management Center Owner DMV Owner Information Exchange Agreement
Emergency Management Center Owner DMV User Service Usage Agreement
Emergency Management Center Owner Emergency Management Center Maintainer System Maintenance Agreement
Emergency Management Center Owner Emergency Management Center Manager Operations Agreement
Emergency Management Center Owner Emergency Vehicle OBE Maintainer Maintenance Data Exchange Agreement
Emergency Management Center Owner Emergency Vehicle OBE Owner Information Provision Agreement
Emergency Management Center Owner Emergency Vehicle OBE User Service Usage Agreement
Emergency Management Center Owner Light Vehicle OBE Maintainer Maintenance Data Exchange Agreement
Emergency Management Center Owner Light Vehicle OBE Owner Information Provision Agreement
Emergency Management Center Owner Light Vehicle OBE User Service Usage Agreement
Emergency Management Center Owner Other Emergency Management Centers Maintainer Maintenance Data Exchange Agreement
Emergency Management Center Owner Other Emergency Management Centers Owner Information Exchange Agreement
Emergency Management Center Owner Other Emergency Management Centers User Service Usage Agreement
Emergency Management Center Owner Personal Information Device Maintainer Maintenance Data Exchange Agreement
Emergency Management Center Owner Personal Information Device Owner Information Provision Agreement
Emergency Management Center Owner Personal Information Device User Service Usage Agreement
Emergency Management Center Owner Traveler Application Usage Agreement
Emergency Management Center Supplier Emergency Management Center Owner Warranty
Emergency System Operator Emergency Management Center Operates
Emergency Vehicle OBE Maintainer Emergency Vehicle OBE Maintains
Emergency Vehicle OBE Manager Emergency Vehicle OBE Manages
Emergency Vehicle OBE Owner Emergency Management Center Maintainer Maintenance Data Exchange Agreement
Emergency Vehicle OBE Owner Emergency Management Center Owner Expectation of Data Provision
Emergency Vehicle OBE Owner Emergency Management Center User Service Usage Agreement
Emergency Vehicle OBE Owner Emergency System Operator Application Usage Agreement
Emergency Vehicle OBE Owner Emergency System Operator Vehicle Operating Agreement
Emergency Vehicle OBE Owner Emergency Vehicle OBE Maintainer System Maintenance Agreement
Emergency Vehicle OBE Owner Emergency Vehicle OBE Manager Operations Agreement
Emergency Vehicle OBE Supplier Emergency Vehicle OBE Owner Warranty
Light Vehicle OBE Maintainer Light Vehicle OBE Maintains
Light Vehicle OBE Manager Light Vehicle OBE Manages
Light Vehicle OBE Owner Basic Vehicle Maintainer Maintenance Data Exchange Agreement
Light Vehicle OBE Owner Basic Vehicle Owner Expectation of Data Provision
Light Vehicle OBE Owner Basic Vehicle User Service Usage Agreement
Light Vehicle OBE Owner Emergency Management Center Maintainer Maintenance Data Exchange Agreement
Light Vehicle OBE Owner Emergency Management Center Owner Expectation of Data Provision
Light Vehicle OBE Owner Emergency Management Center User Service Usage Agreement
Light Vehicle OBE Owner Emergency System Operator Application Usage Agreement
Light Vehicle OBE Owner Emergency System Operator Vehicle Operating Agreement
Light Vehicle OBE Owner Emergency Vehicle OBE Maintainer Maintenance Data Exchange Agreement
Light Vehicle OBE Owner Emergency Vehicle OBE Owner Expectation of Data Provision
Light Vehicle OBE Owner Emergency Vehicle OBE User Service Usage Agreement
Light Vehicle OBE Owner Light Vehicle OBE Maintainer System Maintenance Agreement
Light Vehicle OBE Owner Light Vehicle OBE Manager Operations Agreement
Light Vehicle OBE Supplier Light Vehicle OBE Owner Warranty
Other Emergency Management Centers Maintainer Other Emergency Management Centers Maintains
Other Emergency Management Centers Manager Other Emergency Management Centers Manages
Other Emergency Management Centers Owner Emergency Management Center Maintainer Maintenance Data Exchange Agreement
Other Emergency Management Centers Owner Emergency Management Center Owner Information Exchange Agreement
Other Emergency Management Centers Owner Emergency Management Center User Service Usage Agreement
Other Emergency Management Centers Owner Emergency System Operator Application Usage Agreement
Other Emergency Management Centers Owner Other Emergency Management Centers Maintainer System Maintenance Agreement
Other Emergency Management Centers Owner Other Emergency Management Centers Manager Operations Agreement
Other Emergency Management Centers Supplier Other Emergency Management Centers Owner Warranty
Personal Information Device Maintainer Personal Information Device Maintains
Personal Information Device Manager Personal Information Device Manages
Personal Information Device Manager Traveler System Usage Agreement
Personal Information Device Owner Emergency Management Center Maintainer Maintenance Data Exchange Agreement
Personal Information Device Owner Emergency Management Center Owner Information Provision and Action Agreement
Personal Information Device Owner Emergency Management Center User Service Usage Agreement
Personal Information Device Owner Emergency System Operator Application Usage Agreement
Personal Information Device Owner Personal Information Device Maintainer System Maintenance Agreement
Personal Information Device Owner Personal Information Device Manager Operations Agreement
Personal Information Device Supplier Personal Information Device Owner Warranty
Traveler Personal Information Device Operates

Physical

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Includes Physical Objects:

Physical Object Class Description
Basic Vehicle Vehicle 'Basic Vehicle' represents a complete operating vehicle. It includes the vehicle platform that interfaces with and hosts ITS electronics and all of the driver convenience and entertainment systems, and other non-ITS electronics on-board the vehicle. Interfaces represent both internal on-board interfaces between ITS equipment and other vehicle systems and other passive and active external interfaces or views of the vehicle that support vehicle/traffic monitoring and management. External interfaces may also represent equipment that is carried into the vehicle (e.g., a smartphone that is brought into the vehicle). Internal interfaces are often implemented through a vehicle databus, which is also included in this object. Note that 'Vehicle' represents the general functions and interfaces that are associated with personal automobiles as well as commercial vehicles, emergency vehicles, transit vehicles, and other specialized vehicles.
DMV Center The 'DMV' is a specific (state) public organization responsible for registering vehicles, e.g., the Department of Motor Vehicles.
Emergency Management Center Center The 'Emergency Management Center' represents systems that support incident management, disaster response and evacuation, security monitoring, and other security and public safety-oriented ITS applications. It includes the functions associated with fixed and mobile public safety communications centers including public safety call taker and dispatch centers operated by police (including transit police), fire, and emergency medical services. It includes the functions associated with Emergency Operations Centers that are activated at local, regional, state, and federal levels for emergencies and the portable and transportable systems that support Incident Command System operations at an incident. This Center also represents systems associated with towing and recovery, freeway service patrols, HAZMAT response teams, and mayday service providers.

It manages sensor and surveillance equipment used to enhance transportation security of the roadway infrastructure (including bridges, tunnels, interchanges, and other key roadway segments) and the public transportation system (including transit vehicles, public areas such as transit stops and stations, facilities such as transit yards, and transit infrastructure such as rail, bridges, tunnels, or bus guideways). It provides security/surveillance services to improve traveler security in public areas not a part of the public transportation system.

It monitors alerts, advisories, and other threat information and prepares for and responds to identified emergencies. It coordinates emergency response involving multiple agencies with peer centers. It stores, coordinates, and utilizes emergency response and evacuation plans to facilitate this coordinated response. Emergency situation information including damage assessments, response status, evacuation information, and resource information are shared The Emergency Management Center also provides a focal point for coordination of the emergency and evacuation information that is provided to the traveling public, including wide-area alerts when immediate public notification is warranted.

It tracks and manages emergency vehicle fleets using real-time road network status and routing information from the other centers to aid in selecting the emergency vehicle(s) and routes, and works with other relevant centers to tailor traffic control to support emergency vehicle ingress and egress, implementation of special traffic restrictions and closures, evacuation traffic control plans, and other special strategies that adapt the transportation system to better meet the unique demands of an emergency.
Emergency System Operator Center 'Emergency System Operator' represents the public safety personnel that monitor emergency requests, (including those from the E911 Operator) and set up pre-defined responses to be executed by an emergency management system. The operator may also override predefined responses where it is observed that they are not achieving the desired result. This also includes dispatchers who manage an emergency fleet (police, fire, ambulance, HAZMAT, etc.) or higher order emergency managers who provide response coordination during emergencies.
Emergency Vehicle OBE Vehicle The 'Emergency Vehicle On-Board Equipment' (OBE) resides in an emergency vehicle and provides the processing, storage, and communications functions that support public safety-related connected vehicle applications. It represents a range of vehicles including those operated by police, fire, and emergency medical services. In addition, it represents other incident response vehicles including towing and recovery vehicles and freeway service patrols. It includes two-way communications to support coordinated response to emergencies. A separate 'Vehicle OBE' physical object supports the general vehicle safety and driver information capabilities that apply to all vehicles, including emergency vehicles. The Emergency Vehicle OBE supplements these general capabilities with capabilities that are specific to emergency vehicles.
Light Vehicle OBE Vehicle The 'Light Vehicle OBE' includes traveler-oriented capabilities that apply to passenger cars, trucks, and motorcycles that are used for personal travel. The rules vary by jurisdiction, but generally light vehicles are restricted in their weight and the maximum number of passengers they can carry. In ARC-IT, the Light Vehicle OBE represents vehicles that are operated as personal vehicles that are not part of a vehicle fleet and are not used commercially; thus, the choice between the various vehicle subsystems should be based more on how the vehicle is used than how much the vehicle weighs. See also the 'Vehicle' subsystem that includes the general safety and information services that apply to all types of vehicles, including light vehicles.
Other Emergency Management Centers Center 'Other Emergency Management Centers' provides a source and destination for information flows between various communications centers operated by public safety agencies, emergency management agencies, other allied agencies, and private companies that participate in coordinated management of transportation-related incidents, including disasters. The interface represented by this object enables emergency management activities to be coordinated across jurisdictional boundaries and between functional areas, supporting requirements for general networks connecting many allied agencies. It also supports interface to other allied agencies like utility companies that also participate in the coordinated response to selected highway-related incidents.
Personal Information Device Personal The 'Personal Information Device' provides the capability for travelers to receive formatted traveler information wherever they are. Capabilities include traveler information, trip planning, and route guidance. Frequently a smart phone, the Personal Information Device provides travelers with the capability to receive route planning and other personally focused transportation services from the infrastructure in the field, at home, at work, or while en-route. Personal Information Devices may operate independently or may be linked with vehicle on-board equipment. This subsystem also supports safety related services with the capability to broadcast safety messages and initiate a distress signal or request for help.
Traveler Personal The 'Traveler' represents any individual who uses transportation services. The interfaces to the traveler provide general pre-trip and en-route information supporting trip planning, personal guidance, and requests for assistance in an emergency that are relevant to all transportation system users. It also represents users of a public transportation system and addresses interfaces these users have within a transit vehicle or at transit facilities such as roadside stops and transit centers.

Includes Functional Objects:

Functional Object Description Physical Object
Emergency Call-Taking 'Emergency Call-Taking' supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other objects that formulate and manage the emergency response. It receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency. Emergency Management Center
Emergency Dispatch 'Emergency Dispatch' tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed. Emergency Management Center
Emergency Stolen Vehicle Recovery 'Emergency Stolen Vehicle Recovery' monitors vehicle status changes that indicate potential vehicle theft and shares notifications with the vehicle owner. Upon determination that a vehicle has been stolen, it coordinates and supports the vehicle recovery efforts. This support can include activation of a transmitter hidden on the vehicle to support vehicle tracking and issuance of control commands to the vehicle to enable safe recovery. In essence, this functional object serves as an interface between automated notification and control system interfaces that a vehicle may be equipped with and the first responders who are responsible for recovering the vehicle. Emergency Management Center
EV On-Board En Route Support 'EV On-Board En Route Support' provides communications functions to responding emergency vehicles that reduce response times and improve safety of responding public safety personnel and the general public. It supports traffic signal preemption via short range communication directly with signal control equipment and sends alert messages to surrounding vehicles. Emergency Vehicle OBE
EV On-Board Radio Direction Finding 'EV On-Board Radio Direction Finding' monitors signal strength to establish a bearing to a radio transmitter on a vehicle that needs to be tracked and recovered because it is stolen. Using triangulation, radio direction finding techniques are used to locate the vehicle. Emergency Vehicle OBE
Light Vehicle Theft Recovery 'Light Vehicle Theft Recovery' monitors vehicle status changes that indicate potential vehicle theft and shares this status with a service provider. It can also accept a secure command to activate a stolen vehicle recovery radio transmitter to facilitate recovery as well as secure control commands that are intended to slow, stop, or disable a stolen vehicle that jeopardizes public safety. Light Vehicle OBE
Personal Stolen Vehicle Recovery 'Personal Stolen Vehicle Recovery' provides vehicle theft detection and recovery services for a vehicle owner. It establishes and manages an account with a stolen vehicle recovery service provider and notifies the user of status changes that may be theft indicators. It also allows the user to notify the authorities and the service provider if the owner determines the vehicle has been stolen. Vehicle recovery updates are provided as the stolen vehicle tracking and recovery is accomplished. Personal Information Device

Includes Information Flows:

Information Flow Description
emergency dispatch requests Emergency vehicle dispatch instructions including incident location and available information concerning the incident.
emergency dispatch response Request for additional emergency dispatch information and provision of en route status.
emergency operations input Emergency operator input supporting call taking, dispatch, emergency operations, security monitoring, and other operations and communications center operator functions.
emergency operations status Presentation of information to the operator including emergency operations data, supporting a range of emergency operating positions including call taker, dispatch, emergency operations, security monitoring, and various other operations and communications center operator positions.
host vehicle status Information provided to the ITS on-board equipment from other systems on the vehicle platform. This includes the current status of the powertrain, steering, and braking systems, and status of other safety and convenience systems. In implementations where GPS is not integrated into the Vehicle On-Board Equipment, the host vehicle is also the source for data describing the vehicle's location in three dimensions (latitude, longitude, elevation) and accurate time that can be used for time synchronization across the ITS environment.
license request Request supporting registration data based on license plate read during violation or at the scene of an incident.
registration Registered owner of vehicle and associated vehicle information.
stolen vehicle notification Notification that a vehicle has been stolen. This initial notification identifies the vehicle (including the VIN), the person making the report (typically the owner), and additional available information about the theft.
stolen vehicle recovery coordination Coordination between public safety and service provider systems participating in stolen vehicle tracking and recovery. This includes the location and status of the stolen vehicle and the status of the recovery operation. It also may include requests from public safety agencies to the service provider to slow or disable the stolen vehicle.
stolen vehicle signal A radio transmission produced by a stolen vehicle that allows direction-finding equipment to locate the vehicle. The radio signal uniquely identifies the vehicle.
stolen vehicle signal activation Command to remotely enable a radio transmitter onboard a specific stolen vehicle to begin transmitting a radio signal that can be used to identify a bearing to the vehicle to support vehicle recovery.
traveler input User input from a traveler to summon assistance, request travel information, make a reservation, or request any other traveler service.
traveler interface updates Visual or audio information (e.g., routes, messages, guidance, emergency information) that is provided to the traveler.
user account setup Billing information, vehicle information (or registration information), and requests for reports. Also includes subsequent account changes.
vehicle control Control commands issued to vehicle actuators that control steering, throttle, and braking and other related commands that support safe transition between manual and automated vehicle control. This flow can also deploy restraints and other safety systems when a collision is unavoidable.
vehicle control override Remote control commands used to slow, stop, or disable a specific vehicle that has been identified as stolen or is in another situation where public safety concerns dictate that the vehicle be safely slowed or stopped to protect the safety of the first responders, the vehicle occupants, and the public.
vehicle security status Vehicle location and current status information that is used to remotely monitor unattended vehicles for potential break in, theft, or other malicious acts. Status information is updated when the vehicle alarm is activated, the vehicle is physically touched, jostled, or entered, the vehicle is started, or the vehicle is moved.
vehicle security status changes Notification of vehicle status changes that may be of interest to the vehicle owner/driver who is away from the vehicle because they indicate someone is tampering with or possibly attempting to steal the vehicle. Status changes include car alarm activated, vehicle motion detected, vehicle started (with or without fob), and vehicle movement (including violation of geofences defined by the user).
vehicle security status thresholds Parameters that control when a service provider reports vehicle status changes to the vehicle owner/account holder. This establishes the events that should be reported to the owner (alarm activated, vehicle started, vehicle motion, vehicle movement), and any associated parameters (e.g., a geofence that defines the envelope for allowed vehicle movement).

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor Goal
C. Increase the security of the transportation system for motorized and nonmotorized users; Improve security
D. Increase the accessibility and mobility of people and for freight; Reduce congestion
G. Promote efficient system management and operation; Improve efficiency

Associated Objective Categories

Objective Category
Emergency/Incident Management: Customer Satisfaction
Security: Crime

Associated Objectives and Performance Measures

Objective Performance Measure
Increase customer satisfaction with the region's incident management by X percent over Y years. Percentage of customers satisfied with region's incident management practices.
Reduce security risks to motorists and travelers Number of critical sites with security surveillance
Reduce security risks to motorists and travelers Number of security incidents on roadways

 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need Functional Object Requirement
01 Emergency Management needs to identify and verify that a vehicle has been stolen. Emergency Dispatch 11 Emergency management shall notify the owner any status changes that may indicate the vehicle is being stolen.
Emergency Stolen Vehicle Recovery 02 The center shall receive real time vehicle location and status from stolen vehicle.
03 The center shall identify location of stolen vehicle to support vehicle recovery.
05 Emergency management shall monitor unattended vehicles that are equipped with a theft detection and recovery system.
06 The center shall request registration information associated with a license plate.
EV On-Board Radio Direction Finding 02 The emergency vehicle shall receive information from stolen vehicle.
Personal Stolen Vehicle Recovery 02 The personal traveler interface shall receive the notification of vehicle status changes from the center.
03 The personal traveler interface shall provide the capability for a traveler to report that a vehicle has been stolen.
02 Emergency Management needs to track and recover the stolen vehicle. Emergency Call-Taking 12 The emergency call-taking center shall receive stolen vehicle notification from vehicle and present the information to the emergency system operator.
Emergency Dispatch 10 The center shall dispatch emergency vehicles to respond to verified stolen vehicle under center personnel control.
Emergency Stolen Vehicle Recovery 01 The center shall send control commands to a stolen vehicle.
04 Emergency management shall setup and maintain vehicle owner theft detection and recovery account information.
EV On-Board En Route Support 10 The emergency vehicle shall send the stolen vehicle's location and operational data to the center for dispatch.
EV On-Board Radio Direction Finding 01 The emergency vehicle shall track current location of the stolen vehicle.
Light Vehicle Theft Recovery 01 The vehicle shall provide the vehicle's location and current security status.
02 The vehicle shall activate stolen vehicle recovery signal to facilitate recovery.
03 The vehicle shall provide direction-finding signal to locate the vehicle.
Personal Stolen Vehicle Recovery 01 The personal traveler interface shall provide the ability for a traveler to set up a theft detection and recovery account.

Related Sources

Document Name Version Publication Date
ITS User Services Document 1/1/2005
ETSI TR 102 638 ITS Vehicular Communications; Basic Set of Applications; Definitions 6/1/2009


Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object Confidentiality Integrity Availability Security Class
Basic Vehicle  
DMV High High Moderate Class 4
Emergency Management Center High High Moderate Class 4
Emergency Vehicle OBE Moderate High Moderate Class 3
Light Vehicle OBE High High Moderate Class 4
Other Emergency Management Centers Moderate Moderate Moderate Class 2
Personal Information Device High High Moderate Class 4



In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source Destination Information Flow Confidentiality Integrity Availability
Basis Basis Basis
Basic Vehicle Light Vehicle OBE host vehicle status Low Moderate High
Unlikely that this includes any information that could be used against the originator. This can be MODERATE or HIGH, depending on the application: This is used later on to determine whether a vehicle is likely going to violate a red light or infringe a work zone. This needs to be correct in order for the application to work correctly. Since this monitors the health and safety of the vehicle and that information is eventually reported to the driver, it should be available at all times as it directly affects vehicle and operator safety.
DMV Emergency Management Center registration Moderate Moderate Moderate
Will contain PII of driver and/or vehicle owner. Not HIGH because this affects a small number of individuals, and because safety of life is not likely a concern for this flow. Registration/ownership information needs to be correct, the lack of correctness may lead to false paths which have a nontrivial cost. Real-time decisions may be made based on this information.
Emergency Management Center DMV license request High Moderate Low
Contains PII and an indication that the person(s) identified in this flow has violated a toll. Release of this information would compromise the personal privacy of those involved. Inaccurate or corrupted information in this flow could lead to a mistaken understanding of the toll violator's identity. Real-time response may be required to deal with tolling and similar violations. The number of people affected is probably quite small, but if the load becomes great the availability may need to be raised to MODERATE.
Emergency Management Center Emergency System Operator emergency operations status Moderate High High
Emergency system controls should not be casually viewable as they impact the availability of emergency services, which if known could be leveraged for illegal activity. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Emergency Management Center Emergency Vehicle OBE emergency dispatch requests Moderate High Moderate
Contains emergency vehicle identity and incident details that could include PII. Could be HIGH, depending on the scenario. Emergency response information that has a time-critical and life-saving and property saving component. Ideally HIGH, but there are altenative mechanisms for providing dispatch and response, so MODERATE.
Emergency Management Center Light Vehicle OBE stolen vehicle signal activation Moderate Moderate Moderate
Might not contain PII but since it is part of the stolen vehicle response, needs to be protected from observation to minimize threats. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Emergency Management Center Light Vehicle OBE vehicle control override High High Low
A remote vehicle disable command would be of great interest to an attacker interested in using that capability for anything. A command that disables a vehicle has to be correct, not so much for the effects of a bad request (in which case a stolen vehicle keeps operating), but so that such a command does not get activated by accident. If this flow exists, then the target vehicle must be able to respond to it. While helpful for law enforcement purposes, the potential impact of this flow is limited to the rightful recovery of stolen vehicle, best case.
Emergency Management Center Other Emergency Management Centers stolen vehicle recovery coordination Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repurcussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Emergency Management Center Personal Information Device vehicle security status changes Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repurcussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Emergency System Operator Emergency Management Center emergency operations input Moderate High High
Emergency system controls should not be casually viewable as they impact the availability of emergency services, which if known could be leveraged for illegal activity. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Emergency Vehicle OBE Emergency Management Center emergency dispatch response Moderate High Moderate
Contains emergency vehicle identity and incident details that could include PII. Could be HIGH, depending on the scenario. Emergency response information that has a time-critical and life-saving and property saving component. Ideally HIGH, but there are altenative mechanisms for providing dispatch and response, so MODERATE.
Light Vehicle OBE Basic Vehicle vehicle control Moderate High High
Internal vehicle flow that if reverse engineered could enable third party vehicle control. Largely a competitive question, could be set LOW if manufacturer and operator are not concerned with this type of compromise. Includes vehicle control commands, which must be timely and accurate to support safe vehicle operation. Includes vehicle control commands, which must be timely and accurate to support safe vehicle operation.
Light Vehicle OBE Emergency Management Center vehicle security status Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repurcussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Light Vehicle OBE Emergency Vehicle OBE stolen vehicle signal Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repercussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Other Emergency Management Centers Emergency Management Center stolen vehicle recovery coordination Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repurcussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Personal Information Device Emergency Management Center stolen vehicle notification Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repurcussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Personal Information Device Emergency Management Center user account setup High High Moderate
Contains user identification and transaction history, which if compromised could lead to identity or financial theft. Payment setup information, if corrupted, could lead the user to not properly pay for his trips or perhaps pay for others. If intercepted by a malicious actor, this could be manipulated to trick the user into taking action not in his own best interest. These exchanges can be delayed but eventually have to go through or accounts will not be properly updated, mostly impacting revenue collection.
Personal Information Device Emergency Management Center vehicle security status thresholds Moderate Moderate Moderate
Contains PII; focused on a single vehicle and possibly owner, which limits repurcussions of observation. Actionable information that could drive law enforcement, recovery, towing or similar expenditures of resources, not to mention inconvenience if incorrect. Relates to theft of property and attempted recovery, and often a paid service, so there should be some assurance that the information will be delivered.
Personal Information Device Traveler traveler interface updates Not Applicable Moderate Moderate
Personalized data that includes directions and guidance for an individual, but eventually evident anyway. Should be accurate as the Traveler will be relying on this information for routing and related choices. Lack of accuracy will result in lack of confidence from the traveler as well as an unsatisfactory trip, leading to a negative feedback spiral. Users expect their devices to work. If information is not presented to the operator, the relevant applications simply won't be used.
Traveler Personal Information Device traveler input Not Applicable Moderate Low
This data is informing the vehicle of operational information that is relevant to the operation of the vehicle. It should not contain anything sensitive, and does not matter if another person can observe it. While public, information must be correct or travelers may make incorrect decisions with regard to their travel plans. Information is available through other means, though depending on the location this might not always be the case, in which case this would be MODERATE.

Standards

Currently, there are no standards associated with the physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.





System Requirements

System Requirement Need
001 The system shall receive stolen vehicle notification from vehicle and present the information to the emergency system operator. 02 Emergency Management needs to track and recover the stolen vehicle.
002 The system shall dispatch emergency vehicles to respond to verified stolen vehicle under center personnel control. 02 Emergency Management needs to track and recover the stolen vehicle.
003 The system shall notify the owner any status changes that may indicate the vehicle is being stolen. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
004 The system shall send control commands to a stolen vehicle. 02 Emergency Management needs to track and recover the stolen vehicle.
005 The system shall receive real time vehicle location and status from stolen vehicle. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
006 The system shall monitor unattended vehicles that are equipped with a theft detection and recovery system. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
007 The system shall identify location of stolen vehicle to support vehicle recovery. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
008 The system shall setup and maintain vehicle owner theft detection and recovery account information. 02 Emergency Management needs to track and recover the stolen vehicle.
009 The system shall request registration information associated with a license plate. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
010 The system shall provide the ability for a traveler to set up a theft detection and recovery account. 02 Emergency Management needs to track and recover the stolen vehicle.
011 The system shall receive the notification of vehicle status changes from the center. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
012 The system shall provide the capability for a traveler to report that a vehicle has been stolen. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
013 The system shall send the stolen vehicle's location and operational data to the center for dispatch. 02 Emergency Management needs to track and recover the stolen vehicle.
014 The system shall track current location of the stolen vehicle. 02 Emergency Management needs to track and recover the stolen vehicle.
015 The system shall provide the vehicle's location and current security status. 02 Emergency Management needs to track and recover the stolen vehicle.
016 The system shall receive information from stolen vehicle. 01 Emergency Management needs to identify and verify that a vehicle has been stolen.
017 The system shall activate stolen vehicle recovery signal to facilitate recovery. 02 Emergency Management needs to track and recover the stolen vehicle.
018 The system shall provide direction-finding signal to locate the vehicle. 02 Emergency Management needs to track and recover the stolen vehicle.