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CVO04: CV Administrative Processes

This service package supports program administration and enrollment and provides for electronic application, processing, fee collection, issuance, and distribution of CVO credential and tax filing. Through this process, carriers, drivers, and vehicles may be enrolled in a variety of programs including electronic clearance and wireless inspection programs which allow commercial vehicles to be screened at mainline speeds. Through this enrollment process, current profile databases are maintained in the Commercial Vehicle Administration Center and snapshots of this data are made available to the roadside check facilities. Current program status is maintained and made available to carriers, drivers, and other authorized users of the data. Enrolled carriers are provided the option to review and challenge the collected data.

Commercial Vehicle Administration Centers can share current program status and credential information with other Centers, so that it is possible for any Commercial Vehicle Administration Center to have access to all credentials, credential fees, credentials status and safety status information. In addition, it is possible for one Commercial Vehicle Administration Center to collect HAZMAT route restrictions information from other Commercial Vehicle Administration Centers and then act as a clearinghouse for this route restrictions information.

Relevant Regions: Australia, Canada, European Union, and United States

Enterprise

Development Stage Roles and Relationships

Installation Stage Roles and Relationships

Operations and Maintenance Stage Roles and Relationships
(hide)

Source Destination Role/Relationship
Commercial Vehicle Administration Center Maintainer Commercial Vehicle Administration Center Maintains
Commercial Vehicle Administration Center Manager Commercial Vehicle Administration Center Manages
Commercial Vehicle Administration Center Manager Commercial Vehicle Administrator System Usage Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Administration Center Maintainer System Maintenance Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Administration Center Manager Operations Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Check Equipment Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Check Equipment Owner Information Provision Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Check Equipment User Service Usage Agreement
Commercial Vehicle Administration Center Owner CVO Information Requestor Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner CVO Information Requestor Center Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner CVO Information Requestor Center User Service Usage Agreement
Commercial Vehicle Administration Center Owner Enforcement Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Enforcement Center Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner Enforcement Center User Service Usage Agreement
Commercial Vehicle Administration Center Owner Financial Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Financial Center Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner Financial Center User Service Usage Agreement
Commercial Vehicle Administration Center Owner Fleet and Freight Management Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Fleet and Freight Management Center Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner Fleet and Freight Management Center User Service Usage Agreement
Commercial Vehicle Administration Center Owner Fleet-Freight Manager Application Usage Agreement
Commercial Vehicle Administration Center Owner Other CV Administration Centers Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Other CV Administration Centers Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner Other CV Administration Centers User Service Usage Agreement
Commercial Vehicle Administration Center Owner Transportation Information Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Transportation Information Center Owner Information Provision Agreement
Commercial Vehicle Administration Center Owner Transportation Information Center User Service Usage Agreement
Commercial Vehicle Administration Center Supplier Commercial Vehicle Administration Center Owner Warranty
Commercial Vehicle Administrator Commercial Vehicle Administration Center Operates
Commercial Vehicle Check Equipment Maintainer Commercial Vehicle Check Equipment Maintains
Commercial Vehicle Check Equipment Manager Commercial Vehicle Check Equipment Manages
Commercial Vehicle Check Equipment Owner Commercial Vehicle Check Equipment Maintainer System Maintenance Agreement
Commercial Vehicle Check Equipment Owner Commercial Vehicle Check Equipment Manager Operations Agreement
Commercial Vehicle Check Equipment Supplier Commercial Vehicle Check Equipment Owner Warranty
CVO Information Requestor Center Maintainer CVO Information Requestor Center Maintains
CVO Information Requestor Center Manager CVO Information Requestor Center Manages
CVO Information Requestor Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
CVO Information Requestor Center Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
CVO Information Requestor Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
CVO Information Requestor Center Owner Commercial Vehicle Administrator Application Usage Agreement
CVO Information Requestor Center Owner CVO Information Requestor Center Maintainer System Maintenance Agreement
CVO Information Requestor Center Owner CVO Information Requestor Center Manager Operations Agreement
CVO Information Requestor Center Supplier CVO Information Requestor Center Owner Warranty
DMV Maintainer DMV Maintains
DMV Manager DMV Manages
DMV Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
DMV Owner Commercial Vehicle Administration Center Owner Information Provision Agreement
DMV Owner Commercial Vehicle Administration Center User Service Usage Agreement
DMV Owner Commercial Vehicle Administrator Application Usage Agreement
DMV Owner DMV Maintainer System Maintenance Agreement
DMV Owner DMV Manager Operations Agreement
DMV Supplier DMV Owner Warranty
Enforcement Center Maintainer Enforcement Center Maintains
Enforcement Center Manager Enforcement Center Manages
Enforcement Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Enforcement Center Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
Enforcement Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Enforcement Center Owner Commercial Vehicle Administrator Application Usage Agreement
Enforcement Center Owner Enforcement Center Maintainer System Maintenance Agreement
Enforcement Center Owner Enforcement Center Manager Operations Agreement
Enforcement Center Supplier Enforcement Center Owner Warranty
Financial Center Maintainer Financial Center Maintains
Financial Center Manager Financial Center Manages
Financial Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Financial Center Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
Financial Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Financial Center Owner Commercial Vehicle Administrator Application Usage Agreement
Financial Center Owner Financial Center Maintainer System Maintenance Agreement
Financial Center Owner Financial Center Manager Operations Agreement
Financial Center Supplier Financial Center Owner Warranty
Fleet and Freight Management Center Maintainer Fleet and Freight Management Center Maintains
Fleet and Freight Management Center Manager Fleet and Freight Management Center Manages
Fleet and Freight Management Center Manager Fleet-Freight Manager System Usage Agreement
Fleet and Freight Management Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Fleet and Freight Management Center Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
Fleet and Freight Management Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Fleet and Freight Management Center Owner Commercial Vehicle Administrator Application Usage Agreement
Fleet and Freight Management Center Owner Fleet and Freight Management Center Maintainer System Maintenance Agreement
Fleet and Freight Management Center Owner Fleet and Freight Management Center Manager Operations Agreement
Fleet and Freight Management Center Supplier Fleet and Freight Management Center Owner Warranty
Fleet-Freight Manager Fleet and Freight Management Center Operates
Maint and Constr Management Center Maintainer Maint and Constr Management Center Maintains
Maint and Constr Management Center Manager Maint and Constr Management Center Manages
Maint and Constr Management Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Commercial Vehicle Administration Center Owner Information Provision Agreement
Maint and Constr Management Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Maint and Constr Management Center Owner Commercial Vehicle Administrator Application Usage Agreement
Maint and Constr Management Center Owner Maint and Constr Management Center Maintainer System Maintenance Agreement
Maint and Constr Management Center Owner Maint and Constr Management Center Manager Operations Agreement
Maint and Constr Management Center Supplier Maint and Constr Management Center Owner Warranty
Other CV Administration Centers Maintainer Other CV Administration Centers Maintains
Other CV Administration Centers Manager Other CV Administration Centers Manages
Other CV Administration Centers Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Other CV Administration Centers Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
Other CV Administration Centers Owner Commercial Vehicle Administration Center User Service Usage Agreement
Other CV Administration Centers Owner Commercial Vehicle Administrator Application Usage Agreement
Other CV Administration Centers Owner Other CV Administration Centers Maintainer System Maintenance Agreement
Other CV Administration Centers Owner Other CV Administration Centers Manager Operations Agreement
Other CV Administration Centers Supplier Other CV Administration Centers Owner Warranty
Traffic Management Center Maintainer Traffic Management Center Maintains
Traffic Management Center Manager Traffic Management Center Manages
Traffic Management Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Traffic Management Center Owner Commercial Vehicle Administration Center Owner Information Provision Agreement
Traffic Management Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Traffic Management Center Owner Commercial Vehicle Administrator Application Usage Agreement
Traffic Management Center Owner Traffic Management Center Maintainer System Maintenance Agreement
Traffic Management Center Owner Traffic Management Center Manager Operations Agreement
Traffic Management Center Supplier Traffic Management Center Owner Warranty
Transportation Information Center Maintainer Transportation Information Center Maintains
Transportation Information Center Manager Transportation Information Center Manages
Transportation Information Center Owner Transportation Information Center Maintainer System Maintenance Agreement
Transportation Information Center Owner Transportation Information Center Manager Operations Agreement
Transportation Information Center Supplier Transportation Information Center Owner Warranty

Functional

This service package includes the following Functional View PSpecs:

Physical Object Functional Object PSpec Number PSpec Name
Commercial Vehicle Administration Center CVAC Credentials and Taxes Administration 2.5.1 Manage Commercial Vehicle Trips and Clearances
2.5.2 Obtain Electronic Credential and Tax Filing Payment
2.5.4 Communicate with Other Commercial Vehicle Administration System
2.5.5 Manage Commercial Vehicle and Driver Credentials and Enrollment
2.5.8 Process Data Received from Roadside Facilities
5.4.6 Process CV Violations
7.4.1.1 Process Commercial Vehicle Payments
CVAC Information Exchange 2.5.3.1 Communicate with Border Inspection
2.5.3.2 Analyze Border Clearance Data
2.5.4 Communicate with Other Commercial Vehicle Administration System
2.5.5 Manage Commercial Vehicle and Driver Credentials and Enrollment
2.5.6 Output Commercial Vehicle Enrollment Data to Roadside Facilities
2.5.8 Process Data Received from Roadside Facilities
5.4.6 Process CV Violations
Fleet and Freight Management Center Fleet Administration 2.1.1.1 Manage Commercial Fleet Electronic Credentials and Tax Filing
2.1.1.2 Manage Commercial Vehicle Routes
2.1.1.3 Provide Commercial Fleet Static Route
2.1.1.6 Monitor Commercial Vehicle Route
2.1.2 Provide Commercial Vehicle Fleet Manager Interface
2.1.3 Provide Fleet Manager Commercial Vehicle Communications
2.1.5 Manage Driver Instruction Store
2.1.6 Manage Commercial Vehicle Incidents
2.2.1 Manage CV Electronic Credential and Tax Filing Interface
2.6.1 Provide Commercial Vehicle Manager Tag Data Interface
2.7.6 Provide Freight Manager Interface
2.7.7 Provide Shipper Booking Interface
2.7.8 Manage External Intermodal System Interface
Fleet Credentials and Taxes Management and Reporting 2.1.1.1 Manage Commercial Fleet Electronic Credentials and Tax Filing
2.1.2 Provide Commercial Vehicle Fleet Manager Interface
2.2.1 Manage CV Electronic Credential and Tax Filing Interface

Physical

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Includes Physical Objects:

Physical Object Class Description
Commercial Vehicle Administration Center Center The 'Commercial Vehicle Administration Center' performs administrative functions supporting credentials, tax, and safety regulations associated with commercial vehicles. It issues credentials, collects fees and taxes, and supports enforcement of credential requirements. It communicates with motor carriers to process credentials applications and collect fuel taxes, weight/distance taxes, and other taxes and fees associated with commercial vehicle operations. It also receives applications for, and issues special Oversize/Overweight and HAZMAT permits in coordination with cognizant authorities. It coordinates with other Commercial Vehicle Administration Centers (in other states/regions) to support nationwide access to credentials and safety information for administration and enforcement functions. It communicates with field equipment to enable credential checking and safety information collection at the roadside. It makes safety information available to qualified stakeholders to identify carriers and drivers that operate unsafely.
Commercial Vehicle Administrator Center The 'Commercial Vehicle Administrator' represents the people who provide overall management, administration, review, and enforcement duties for the Commercial Vehicle Administration Center.
Commercial Vehicle Check Equipment Field 'Commercial Vehicle Check Equipment' supports automated vehicle identification at mainline speeds for credential checking, roadside safety inspections, and weigh-in-motion using two-way data exchange. These capabilities include providing warnings to the commercial vehicle drivers, their fleet managers, and proper authorities of any safety problems that have been identified, accessing and examining historical safety data, and automatically deciding whether to allow the vehicle to pass or require it to stop with operator manual override. Commercial Vehicle Check Equipment also provides supplemental inspection services such as expedited brake inspections, the use of operator hand-held devices, mobile screening sites, on-board safety database access, and the enrollment of vehicles and carriers in the electronic clearance program.
CVO Information Requestor Center Center 'CVO Information Requestor Center' represents any organization or individual requesting information from the CVO Information Exchange network. It typically represents insurance companies requesting safety information on carriers, a driver requesting his/her own driving record, etc.
DMV Center The 'DMV' is a specific (state) public organization responsible for registering vehicles, e.g., the Department of Motor Vehicles.
Enforcement Center Center The 'Enforcement Center' represents the systems that receive reports of violations detected by various ITS facilities including individual vehicle emissions, lane violations, toll violations, CVO violations, etc.
Financial Center Center The 'Financial Center' represents the organization that handles electronic fund transfer requests to enable the transfer of funds from the user of the service to the provider of the service. The functions and activities of financial clearinghouses are covered by this physical object.
Fleet and Freight Management Center Center The 'Fleet and Freight Management Center' provides the capability for commercial drivers and fleet-freight managers to receive real-time routing information and access databases containing vehicle and/or freight equipment locations as well as carrier, vehicle, freight equipment and driver information. The 'Fleet and Freight Management Center' also provides the capability for fleet managers to monitor the safety and security of their commercial vehicle drivers and fleet.
Fleet-Freight Manager Center The 'Fleet-Freight Manager' represents the people that are responsible for the dispatching and management of Commercial Vehicle fleets (e.g. traditional Fleet Managers) and Freight Equipment assets. It may be many people in a large tracking organization or a single person (owner driver) in the case of single vehicle fleets. The Fleet-Freight Manager provides instructions and coordination for Commercial Vehicles and Freight Equipment and receives the status of the vehicles and freight equipment in the fleet that they manage.
Maint and Constr Management Center Center The 'Maint and Constr Management Center' monitors and manages roadway infrastructure construction and maintenance activities. Representing both public agencies and private contractors that provide these functions, this physical object manages fleets of maintenance, construction, or special service vehicles (e.g., snow and ice control equipment). The physical object receives a wide range of status information from these vehicles and performs vehicle dispatch, routing, and resource management for the vehicle fleets and associated equipment. The physical object participates in incident response by deploying maintenance and construction resources to an incident scene, in coordination with other center physical objects. The physical object manages equipment at the roadside, including environmental sensors and automated systems that monitor and mitigate adverse road and surface weather conditions. It manages the repair and maintenance of both non-ITS and ITS equipment including the traffic controllers, detectors, dynamic message signs, signals, and other equipment associated with the roadway infrastructure. Weather information is collected and fused with other data sources and used to support advanced decision support systems.

The physical object remotely monitors and manages ITS capabilities in work zones, gathering, storing, and disseminating work zone information to other systems. It manages traffic in the vicinity of the work zone and advises drivers of work zone status (either directly at the roadside or through an interface with the Transportation Information Center or Traffic Management Center physical objects.)

Construction and maintenance activities are tracked and coordinated with other systems, improving the quality and accuracy of information available regarding closures and other roadway construction and maintenance activities.
Other CV Administration Centers Center 'Other CV Administration Centers' is intended to provide a source and destination for information flows between peer (e.g. inter-regional) commercial vehicle administration centers. It enables commercial vehicle administration activities to be coordinated across different jurisdictional areas. It encompasses all functions associated with commercial vehicle safety, registration, and operating authority for non-U.S. based commercial motor vehicle carriers. The agencies represented herein may include Federal, state, provincial, and local regulatory entities outside the U.S.
Traffic Management Center Center The 'Traffic Management Center' monitors and controls traffic and the road network. It represents centers that manage a broad range of transportation facilities including freeway systems, rural and suburban highway systems, and urban and suburban traffic control systems. It communicates with ITS Roadway Equipment and Connected Vehicle Roadside Equipment (RSE) to monitor and manage traffic flow and monitor the condition of the roadway, surrounding environmental conditions, and field equipment status. It manages traffic and transportation resources to support allied agencies in responding to, and recovering from, incidents ranging from minor traffic incidents through major disasters.
Transportation Information Center Center The 'Transportation Information Center' collects, processes, stores, and disseminates transportation information to system operators and the traveling public. The physical object can play several different roles in an integrated ITS. In one role, the TIC provides a data collection, fusing, and repackaging function, collecting information from transportation system operators and redistributing this information to other system operators in the region and other TICs. In this information redistribution role, the TIC provides a bridge between the various transportation systems that produce the information and the other TICs and their subscribers that use the information. The second role of a TIC is focused on delivery of traveler information to subscribers and the public at large. Information provided includes basic advisories, traffic and road conditions, transit schedule information, yellow pages information, ride matching information, and parking information. The TIC is commonly implemented as a website or a web-based application service, but it represents any traveler information distribution service.

Includes Functional Objects:

Functional Object Description Physical Object
CVAC Credentials and Taxes Administration 'CVAC Credentials and Taxes Administration' issues credentials, collects fees and taxes, and supports enforcement of credential requirements. It manages driver licensing and enrolls carriers in additional CVO programs such as wireless roadside inspection programs. It communicates with the Fleet and Freight Management Centers associated with the motor carriers to process applications and collect fuel taxes, weight/distance taxes, and other taxes and fees associated with commercial vehicle operations. It also receives applications for, and issues special Oversize/Overweight and HAZMAT permits in coordination with other cognizant authorities. It supports user account management and receives and processes requests for review of carrier and driver status. It communicates with peer functional objects in other jurisdictions to exchange credentials database information. Commercial Vehicle Administration Center
CVAC Information Exchange 'CVAC Information Exchange' supports the exchange of safety, credentials, permit data, and other data concerning the operation of commercial vehicles among jurisdictions. The object also supports the exchange of safety (e.g., driver logs), credentials, permit, and operations data between systems (for example, an administrative center and the roadside check facilities) within a single jurisdiction. Data are collected from multiple authoritative sources and packaged into snapshots (top-level summary and critical status information) and profiles (detailed and historical data). Data is made available to fleet operators and other information requestors on request or based on subscriptions established by the requestor. Commercial Vehicle Administration Center
Fleet Administration 'Fleet Administration' provides vehicle tracking, dispatch, and reporting capabilities to fleet management personnel. It gathers current road conditions, commercial vehicle-specific traffic and parking information, prepares vehicle routes, and provides a fleet interface for toll collection. It also provides route plan information for network performance evaluation. As part of the tracking function, it monitors commercial vehicle location, compares it against the known route and notifies the Emergency Management Center and Fleet-Freight Manager of any deviations, including HAZMAT route restriction violations. It supports carrier participation in wireless roadside inspection programs, monitoring geographic trigger areas and providing current safety data on behalf of the commercial vehicles it manages. It supports pre-hiring checks for potential drivers and monitors the performance of each driver who is hired. It also supports ongoing monitoring of the company's safety performance. Fleet and Freight Management Center
Fleet Credentials and Taxes Management and Reporting 'Fleet Credentials and Taxes Management and Reporting' provides the capability to purchase credentials, file taxes and trip reports electronically, apply for permits, and perform electronic enrollment in expedited border crossing programs. It tracks and manages credentials and provides electronic interfaces to appropriate state and federal commercial vehicle administration centers. Fleet and Freight Management Center

Includes Information Flows:

Information Flow Description
accident report Report of commercial vehicle safety accident. The information may be provided as a response to a real-time query or proactively by the source. The query flow is not explicitly shown.
audit data Information to support a tax audit.
carrier participation report Report that summarizes motor carrier participation in CVO programs. Used to identify the level of active participation and to report which enrolled carriers are not participating as expected.
citation Report of commercial vehicle citation. The citation includes references to the statute(s) that was (were) violated. It includes information on the violator and the officer issuing the citation. A citation differs from a violation because it is adjudicated by the courts. The information may be provided as a response to a real-time query or proactively by the source. The query flow is not explicitly shown.
commercial vehicle administration information presentation This flow represents the human interface with ITS equipment that presents commercial vehicle administration information.
commercial vehicle administrative request This flow represents the human interface with ITS equipment containing an administrator request or data input.
commercial vehicle permit Commercial vehicle permits including those for oversize, overweight, or hazmat shipments.
commercial vehicle permit information Information for commercial vehicle permits for oversize, overweight, or for dangerous goods. The query flow is not explicitly shown.
compliance review report Report containing results of carrier compliance review, including concomitant out-of-service notifications, carrier warnings/notifications. The information may be provided as a response to a real-time query of proactively by the source. The query flow is not explicitly shown.
credential application Application for commercial vehicle credentials. Authorization for payment is included. It contains details about the administrative request for a Freight Vehicle registration. It also carries the acknowledgement that a payment has been placed in the bank account of the administration by the Fleet Operator. This information flow includes fleet operator request ID, vehicle characteristics, transport need (origin and destination), electronic signature and date of payment.
credential fee coordination Description of fees, taxes and similar charges related to commercial vehicle credentials. In US and Canada, this includes rates for credentials that are exchanged between agencies via IRP, IFTA, etc.
credentials information Response containing full vehicle fuel tax and registration credentials information. "Response" may be provided in reaction to a real-time query or a standing request for updated information. The query flow is not explicitly shown.
credentials status information Credentials information such as registration, licensing, insurance, check flags, and electronic screening enrollment data. A unique identifier is included. Corresponds to the credentials portion of CVISN "snapshots." The status information may be provided as a response to a real-time query or as a result of a standing request for updated information (subscription). This may also include information about non-U.S. fleets for use by U.S. authorities, and information regarding U.S. fleets made available to Mexican and Canadian authorities. The query flow is not explicitly shown.
current infrastructure restrictions Restrictions levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses. This includes standard facility design height, width, and weight restrictions, special restrictions such as spring weight restrictions, and temporary facility restrictions that are imposed during maintenance and construction.
cv driver record Information typically maintained by a state driver licensing agency about a driver of a commercial vehicle including driver identification data, license data, permit data, and driving history details. The query flow is not explicitly shown.
fleet manager inquiry This flow represents the tactile or auditory interface with ITS equipment containing an inquiry from fleet manager requesting data from commercial vehicle management system.
fleet status This flow represents the visual or auditory interface with ITS equipment containing fleet status information including enrollment status, safety status including inspection summaries, detailed inspection reports, and safety ratings, routing information, current vehicle information, and emergency information.
information on violators Information on violators provided by a law enforcement agency. May include information about commercial vehicle violations or other kinds of violations associated with the particular entity. The information may be provided as a response to a real-time query or proactively by the source. The query flow is not explicitly shown.
payment request Request for payment from financial institution or related financial service requests (e.g., balance inquiry)
registration Registered owner of vehicle and associated vehicle information.
request for data review Request that data reported about a motor carrier or driver be reviewed for potential mis-assignment or other error.
request for permit Request for commercial vehicle permits including oversize, overweight, or hazmat permit. It contains details about the administrative request for conveying hazardous goods. This information flow identifies the freight operator, vehicle dimensions, vehicle weight, hazardous goods characteristics, transport need (origin and destination) and electronic signature.
road network conditions Current and forecasted traffic information, road and weather conditions, and other road network status. Either raw data, processed data, or some combination of both may be provided by this flow. Information on diversions and alternate routes, closures, and special traffic restrictions (lane/shoulder use, weight restrictions, width restrictions, HOV requirements) in effect is included.
route restrictions Information about routes, road segments, and areas that do not allow the transport of security sensitive hazmat cargoes or include other restrictions (such as height or weight limits).
safety status information Safety information such as safety ratings, security ratings or flags, inspection summaries, and violation summaries. A unique identifier is included. Corresponds to the safety and security portion of CVISN "snapshots." The status information may be provided as a response to a real-time query or as a result of a standing request for updated information (subscription). This may also include information about non-U.S. fleets for use by U.S. authorities, and information regarding U.S. fleets made available to Mexican and Canadian authorities. The query flow is not explicitly shown.
settlement Information exchanged to settle charges and distribute or debit accounts appropriate to the authorized charges.
tax filing Commercial vehicle tax filing data. Authorization for payment is included.

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor Goal
A. Support the economic vitality of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency; Improve freight network

Associated Objective Categories

Objective Category
Freight Management: Customer Satisfaction
Freight Management: Travel Time Delay

Associated Objectives and Performance Measures

Objective Performance Measure
Decrease hours of delay per 1,000 vehicle miles traveled on selected freight-significant highways by X percent in Y years. Hours of delay per 1,000 vehicle miles on selected freight-significant highways.
Decrease point-to-point travel times on selected freight-significant highways by Y minutes within Y years. Point-to-point travel times on selected freight-significant highways.
Decrease the annual average travel time index for freight by X points in Y years. Travel time index: ratio of observed average travel time to free-flow travel time.
Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years. Percentage of customers satisfied with region's freight management practices.
Increase the mobility index ([Ton-miles of travel] / [Vehicle-miles of travel * Average speed]) by X percent in Y years. Mobility index for system users defined as [Ton-miles of travel] / [Vehicle-miles of travel * Average speed].

 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need Functional Object Requirement
01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden. CVAC Credentials and Taxes Administration 01 The center shall manage electronic credentials filing and processing for commercial vehicles.
02 The center shall manage the filing of appropriate taxes for the operation of commercial vehicles.
03 The center shall process requests for payments of electronic credentials and tax filing, maintaining an interface to a Financial Institution as necessary.
06 The center shall use information on asset restrictions received from maintenance centers to develop the commercial vehicle route restrictions and process credentials applications.
08 The center shall provide credentials information about commercial vehicle operators and carriers to authorized requestors, including roadside check stations that determine when a vehicle should be pulled-in based on their credentials and their actual load/freight contents.
09 The center shall receive and store information on commercial vehicle violations from enforcement agencies as part of the processing of credentials applications.
10 The center shall manage driver licensing for commercial vehicle drivers.
11 The center shall enroll carriers in commercial vehicle programs and support user account management.
Fleet Credentials and Taxes Management and Reporting 04 The center shall support an interface with a commercial vehicle driver that is acting in the role of a commercial vehicle fleet manager for the purposes of obtaining credentials, obtaining permits, filing taxes and audit data, and receiving compliance reports and status information.
02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing. CVAC Credentials and Taxes Administration 04 The center shall exchange credentials and tax information with other commercial vehicle administration centers, either other states or the federal government.
CVAC Information Exchange 02 The center shall exchange safety and credentials data among other commercial vehicle administration centers, including border clearance status, credentials information, credentials status information, driver records, accident reports, permit information, and safety status information.
Fleet Administration 01 The center shall send data concerning enrollment of commercial vehicles for electronic clearance and tax filing to the appropriate commercial vehicle administration center. The data may include driver and vehicle identification, safety inspections/status, carrier credentials, related citations, and accident information.
06 The center shall access driver records from the appropriate commercial vehicle administration center and use the records to support pre-hiring checks for potential drivers and monitor the performance of each driver hired.
Fleet Credentials and Taxes Management and Reporting 01 The center shall send data concerning enrollment and purchase of commercial vehicles credentials and tax filing to the appropriate commercial vehicle administration center.
02 The center shall receive compliance review reports from the appropriate commercial vehicle administration centers concerning the operations of the commercial vehicle fleet, including concomitant out-of-service notifications, and carrier warnings/notifications.
03 Commercial Vehicle Administration needs to be able to exchange hazardous materials (HAZMAT) route restrictions with other jurisdictions and Fleet and Freight Management in order to maintain safe use of the roadways. CVAC Credentials and Taxes Administration 05 The center shall provide route restrictions information, including hazmat restrictions, to other centers and agencies for distribution to commercial vehicle operators. These centers and agencies may include commercial fleet and freight management operators, traveler information centers, digital map update providers, and other commercial vehicle administration centers.
13 The center shall issue special Oversize/Overweight and HAZMAT permits in coordination with other cognizant authorities.
Fleet Administration 02 The center shall obtain and manage commercial vehicle routes for its fleet of vehicles, taking into account route restrictions, advance payment of tolls, HAZMAT restrictions, current traffic and road conditions, loading zone conditions, and incident information provided by traveler information systems.
04 Fleet and Freight Management need to be able verify the contents and accuracy of the records maintained by Commercial Vehicle Administration concerning its operations. CVAC Credentials and Taxes Administration 07 The center shall provide an interface with commercial vehicle fleet and freight management centers to exchange audit and compliance review reports.
12 The center shall process requests for review of carrier and driver status.
CVAC Information Exchange 06 The center shall provide commercial vehicle credentials and safety status information to authorized requestors such as insurance agencies.
Fleet Credentials and Taxes Management and Reporting 03 The center shall provide audit data to the appropriate commercial vehicle administration center to support tax audits.

Related Sources

Document Name Version Publication Date
ITS User Services Document 1/1/2005
Integrating Smart Roadside Initiative into the V2I Component of the Connected Vehicle Program Draft 8/1/2014
SAE J3067- Candidate Improvements to Dedicated Short Range Communications (DSRC) Message Set Dictionary (SAE J2735)Using Systems Engineering Methods 8/15/2014
Smart Roadside Initiative ConOps 5/21/2012


Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object Confidentiality Integrity Availability Security Class
Commercial Vehicle Administration Center High High Moderate Class 4
Commercial Vehicle Check Equipment Moderate Moderate Low Class 2
CVO Information Requestor Center High High Moderate Class 4
DMV Moderate Moderate Moderate Class 2
Enforcement Center High Moderate Moderate Class 4
Financial Center Moderate Moderate Moderate Class 2
Fleet and Freight Management Center High High Moderate Class 4
Maint and Constr Management Center Low High Moderate Class 3
Other CV Administration Centers High High Moderate Class 4
Traffic Management Center Low Moderate Moderate Class 1
Transportation Information Center Low Low Low Class 1



In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source Destination Information Flow Confidentiality Integrity Availability
Basis Basis Basis
Commercial Vehicle Administration Center Commercial Vehicle Administrator commercial vehicle administration information presentation Moderate High High
Backoffice operations flows should have minimal protection from casual viewing, as otherwise imposters could gain illicit control or information that should not be generally available. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Commercial Vehicle Administration Center Commercial Vehicle Check Equipment carrier participation report Moderate Moderate Low
Possibly competitive information, so should be protected to avoid anti-competitive business practices. Doesn't seem critical to any real-time application, but as with all flows should be correct. A candidate for LOW. No real time data; if this gets delayed there is no appreciable impact.
Commercial Vehicle Administration Center CVO Information Requestor Center carrier participation report Moderate Moderate Low
Possibly competitive information, so should be protected to avoid anti-competitive business practices. Doesn't seem critical to any real-time application, but as with all flows should be correct. A candidate for LOW. No real time data; if this gets delayed there is no appreciable impact.
Commercial Vehicle Administration Center CVO Information Requestor Center credentials information High High Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. HIGH because the impact should be extensive as this flow could include credentials information for large numbers of carriers and vehicles. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE because while the impact could be extensive due to the number of vehicles involved, the flow can be reestablished and any issues fixed relatively quickly.
Commercial Vehicle Administration Center CVO Information Requestor Center credentials status information High Moderate Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE and not HIGH because the impact should be limited. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE and not HIGH because the impact should be limited.
Commercial Vehicle Administration Center CVO Information Requestor Center cv driver record High High Moderate
Contains PII including driver identity, license and citations. If this were revealed then leverage could be had over the driver. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Availability set to MODERATE because without this data, the CVCE operator will fall back on other processes.
Commercial Vehicle Administration Center CVO Information Requestor Center safety status information Moderate Moderate Moderate
Credentials data are vehicle-specific even if they don't include PII, and thus between the inspection agency and the vehicle owner. Divulging this information could provide leverage or business advantage. Incorrect or corrupted credentials data will affect the individual commercial vehicle and should be correct, but the scope of such corruption or errors should be limited. If this information is not available it may slow processing of vehicles administered through equipment managed by other CVAC.
Commercial Vehicle Administration Center Enforcement Center carrier participation report Moderate Moderate Low
Possibly competitive information, so should be protected to avoid anti-competitive business practices. Doesn't seem critical to any real-time application, but as with all flows should be correct. A candidate for LOW. No real time data; if this gets delayed there is no appreciable impact.
Commercial Vehicle Administration Center Financial Center payment request Moderate Moderate Moderate
Contains account and related information that is personal and if compromised could financially impact the owner of the account. Payment flows must all have some integrity protection and consistent availability to prohibit forgery and instill confidence in the payment process. Repurcussions of roadway payment are individually fairly small, collectiviely significant but probably never catastrophic. Thus MODERATE for both integrity and availability. Payment flows must all have some integrity protection and consistent availability to prohibit forgery and instill confidence in the payment process. Repurcussions of roadway payment are individually fairly small, collectiviely significant but probably never catastrophic. Thus MODERATE for both integrity and availability.
Commercial Vehicle Administration Center Fleet and Freight Management Center commercial vehicle permit Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect a vehicle or carrier may be misled about what permits it has or needs, resulting in a potential for being improperly permitted and penalized. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow is inconcistently available there is probably little harm. It should not be required for real-time response.
Commercial Vehicle Administration Center Fleet and Freight Management Center compliance review report Moderate Moderate Moderate
Compliance information can be competitive, if observed by hostile third party could be used against the carrier. Compliance review needs to be timely and accurate to support internal commercial vehicle processes and not trigger unnecessary action. Compliance review needs to be timely and accurate to support internal commercial vehicle processes and not trigger unnecessary action.
Commercial Vehicle Administration Center Fleet and Freight Management Center credentials information High Moderate Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE and not HIGH because the impact should be limited. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE and not HIGH because the impact should be limited.
Commercial Vehicle Administration Center Fleet and Freight Management Center credentials status information High Moderate Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE and not HIGH because the impact should be limited. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE and not HIGH because the impact should be limited.
Commercial Vehicle Administration Center Fleet and Freight Management Center cv driver record High High Moderate
Contains PII including driver identity, license and citations. If this were revealed then leverage could be had over the driver. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Availability set to MODERATE because without this data, the CVCE operator will fall back on other processes.
Commercial Vehicle Administration Center Fleet and Freight Management Center route restrictions Low Moderate Low
Should be public data, so no need for obfuscation. Incorrect route restrictions data will not affect the FFMC but will affect the eventual user, and may result in a commercial vehicle being in a place the vehicle is not permitted. This information should not need to be updated often.
Commercial Vehicle Administration Center Fleet and Freight Management Center safety status information Moderate Moderate Low
Safety status information includes PII: vehicle identity and past performance information. This this information is private, between the inspection agency and the vehicle owner. Divulging this information could provide leverage or business advantage. Information associated with vehicle safety and past performance should be correct so the FFMC and its associated vehicles undestand the inspection regime in which they operate. This flow should not need to be updated often. Even if not functioning when an update should occur, the effect should be limited to those vehicles operating under the trigger conditions in between updates. Could possibly be MODERATE if trigger areas are very dynamic in a given area.
Commercial Vehicle Administration Center Other CV Administration Centers accident report Moderate Moderate Moderate
Commercial vehicle safety accident report will include particulars of involved operators and vehicles and possibly other PII. Repurcussions of inaccurate data likely limited to the operators involved which should be small in number. Any such repurcussions are pos-real time and so should have measures for correcting inaccurate data, thus limited to MODERATE. Timely access required for some application functionality, but borderline to LOW availability as none of this should be strictly real-time.
Commercial Vehicle Administration Center Other CV Administration Centers citation Moderate Moderate Moderate
May contain PII, depending on the citation and type of information included could be HIGH. Citation information should be correct and timely or the destination may be improperly informed of citation information, jeopardizing the operations of affected vehicles. Citation information should be correct and timely or the destination may be improperly informed of citation information, jeopardizing the operations of affected vehicles.
Commercial Vehicle Administration Center Other CV Administration Centers commercial vehicle permit information Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect a vehicle or carrier may be misled about what permits it has or needs, resulting in a potential for being improperly permitted and penalized. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow is inconsistently available there is probably little harm. It may be required for real-time CVO checking action, but the effect will apply to only one or at most, a limited number of drivers at a given location.
Commercial Vehicle Administration Center Other CV Administration Centers credential fee coordination Low Moderate Low
Should be public information. Rates for various credentials should be correct to ensure no misinformation on the part of carriers, lest they react inappropriately. Probably does not change often so does not need to always function.
Commercial Vehicle Administration Center Other CV Administration Centers credentials information High High Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. HIGH because the impact should be extensive as this flow could include credentials information for large numbers of carriers and vehicles. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE because while the impact could be extensive due to the number of vehicles involved, the flow can be reestablished and any issues fixed relatively quickly.
Commercial Vehicle Administration Center Other CV Administration Centers credentials status information High High Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. HIGH because the impact should be extensive as this flow could include credentials information for large numbers of carriers and vehicles. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE because while the impact could be extensive due to the number of vehicles involved, the flow can be reestablished and any issues fixed relatively quickly.
Commercial Vehicle Administration Center Other CV Administration Centers cv driver record High High Moderate
Contains PII including driver identity, license and citations. If this were revealed then leverage could be had over the driver. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Availability set to MODERATE because without this data, the CVCE operator will fall back on other processes.
Commercial Vehicle Administration Center Other CV Administration Centers route restrictions Low Moderate Low
Should be public data, so no need for obfuscation. Incorrect route restrictions data will not affect the TIC but will affect the eventual user, and may result in a commercial vehicle being in a place the vehicle is not permitted. This information should not need to be updated often.
Commercial Vehicle Administration Center Other CV Administration Centers safety status information Moderate Moderate Moderate
Credentials data are vehicle-specific even if they don't include PII, and thus between the inspection agency and the vehicle owner. Divulging this information could provide leverage or business advantage. Incorrect or corrupted credentials data will affect the individual commercial vehicle and should be correct, but the scope of such corruption or errors should be limited. If this information is not available it may slow processing of vehicles administered through equipment managed by other CVAC.
Commercial Vehicle Administration Center Transportation Information Center route restrictions Low Moderate Low
Should be public data, so no need for obfuscation. Incorrect route restrictions data will not affect the TIC but will affect the eventual user, and may result in a commercial vehicle being in a place the vehicle is not permitted. This information should not need to be updated often.
Commercial Vehicle Administrator Commercial Vehicle Administration Center commercial vehicle administrative request Moderate Moderate High
Human interface that implies command/control, which should be protected from reverse engineering. Request needs to be correct, or the wrong data may be provided in the response flow. Human interfaces are expected to work at all times.
CVO Information Requestor Center Commercial Vehicle Administration Center request for data review High Moderate Moderate
May contain a reference to a driver, which can be PII. If corrupted or modified would yield no results or return results to different carrier or driver, which negates the flow's purpose. This is basically an error-checking flow; depending on the types of drivers and/or assignments, this could be MODERATE (for higher priority loads, HAZMAT etc.).
DMV Commercial Vehicle Administration Center registration Moderate Moderate Moderate
Will contain PII of driver and/or vehicle owner. Not HIGH because this affects a small number of individuals, and because safety of life is not likely a concern for this flow. Registration/ownership information needs to be correct, the lack of correctness may lead to false paths which have a nontrivial cost. Real-time decisions may be made based on this information.
Enforcement Center Commercial Vehicle Administration Center information on violators High Moderate Moderate
Contains PII and violation information, that if disclosed to parties other than the destination could provide leverage (business or personal) over the commercial vehicle. Should be correct due to actions that may be taken as a result of this information. Corruption or modification of data may lead to actions taken against parties that should not be acted against, or a lack of action against someone that should be penalized. Such actions likely limited in scope and certainly limited in targets, thus MODERATE. CV operations generally should be kept up to date on violations so they may response appropriately. Lack of this flow will delay those actions, but the consequences of such while significant are unlikely to be catastrophic.
Financial Center Commercial Vehicle Administration Center settlement Moderate Moderate Moderate
This may include PII and will include status information about a payment that could be used by a criminal for a variety of purposes, including identity theft, financial theft, or location-based activities, as the status is predictivie of what the account holder is doing and where they are doing it. Payment flows must all have some integrity protection and consistent availability to prohibit forgery and instill confidence in the payment process. Repurcussions of roadway payment are individually fairly small, collectiviely significant but probably never catastrophic. Thus MODERATE for both integrity and availability. Payment flows must all have some integrity protection and consistent availability to prohibit forgery and instill confidence in the payment process. Repurcussions of roadway payment are individually fairly small, collectiviely significant but probably never catastrophic. Thus MODERATE for both integrity and availability.
Fleet and Freight Management Center Commercial Vehicle Administration Center audit data Moderate Moderate Low
Tax-related information may include a broad swath of information, and regardless can be competitive, so should not be divulged lest the source be negatively impacted. Taxing information needs to be accurate or the source may over/under pay, and may be penalized. There should be other mechanisms for retrieving this information, and it also probably does not need to be instantiated very often.
Fleet and Freight Management Center Commercial Vehicle Administration Center credential application High Moderate Low
Includes personal and payment information that if compromised would have severe impact on the individual that is the subject of the application. Personal ID and payment data needs to be correct or the individual will not be approved or properly pay. However the impact is limited to the application and individual in question, which is why it is MODERATE. This information does not need real time access and can safely be assigned LOW. There should be alternative mechanisms as well.
Fleet and Freight Management Center Commercial Vehicle Administration Center request for permit Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect the CVAC and its user may be misled about the permitting status of a vehicle or carrier, and consquently either penalize or fail to penalize the vehicle or carrier depending on his load, location and permit requirements. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow drops out the CVAC operator will be affected and unable to process permitting and issue penalties as appropriate. Could be LOW, depending on the perceived importance of these actions.
Fleet and Freight Management Center Commercial Vehicle Administration Center tax filing High Moderate Low
Contains PII, payment authorization and personal data describing the taxable activities and results of at least an individual, but also potentially a fleet of vehicles. HIGH chosen because the interception of this data could be used for identity or financial theft against this larger group. For small fleets or individual, this might be MODERATE. If this data were corrupted it would probably be resent, so that is of minimal risk. If this data were intercepted and modified, this could prompt legal claims against the originator, which could be serious. However, addressing such an attack should be straightforward. The cost may still be significant (audits, in person meetings). Probably does not need to be sent often.
Fleet and Freight Management Center Fleet-Freight Manager fleet status Moderate High High
Commercial Vehicle Operations human interfaces should not be casually viewable for competitive and physical security reasons. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Fleet-Freight Manager Fleet and Freight Management Center fleet manager inquiry Moderate High High
Commercial Vehicle Operations human interfaces should not be casually viewable for competitive and physical security reasons. Data needs to be correct and available as it relates to CVO. Data needs to be correct and available as it relates to CVO.
Maint and Constr Management Center Commercial Vehicle Administration Center current infrastructure restrictions Low High Moderate
Map data intended for general use by any C-ITS component than needs it. No information here includes PII or anything else that, if viewed by someone other than the participant, would lead to harm. Map data is used for a host of application purposes. This widespread use means that any corruption in the data has a widespread and far reaching effect. Occasional outages of this flow will delay updates and lead to a loss of accurate function of some applications. Depending on the application this could be HIGH.
Other CV Administration Centers Commercial Vehicle Administration Center accident report Moderate Moderate Moderate
Commercial vehicle safety accident report will include particulars of involved operators and vehicles and possibly other PII. Repurcussions of inaccurate data likely limited to the operators involved which should be small in number. Any such repurcussions are pos-real time and so should have measures for correcting inaccurate data, thus limited to MODERATE. Timely access required for some application functionality, but borderline to LOW availability as none of this should be strictly real-time.
Other CV Administration Centers Commercial Vehicle Administration Center citation Moderate Moderate Moderate
May contain PII, depending on the citation and type of information included could be HIGH. Citation information should be correct and timely or the destination may be improperly informed of citation information, jeopardizing the operations of affected vehicles. Citation information should be correct and timely or the destination may be improperly informed of citation information, jeopardizing the operations of affected vehicles.
Other CV Administration Centers Commercial Vehicle Administration Center commercial vehicle permit information Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect a vehicle or carrier may be misled about what permits it has or needs, resulting in a potential for being improperly permitted and penalized. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow is inconsistently available there is probably little harm. It may be required for real-time CVO checking action, but the effect will apply to only one or at most, a limited number of drivers at a given location.
Other CV Administration Centers Commercial Vehicle Administration Center credential fee coordination Low Moderate Low
Should be public information. Rates for various credentials should be correct to ensure no misinformation on the part of carriers, lest they react inappropriately. Probably does not change often so does not need to always function.
Other CV Administration Centers Commercial Vehicle Administration Center credentials information High High Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. HIGH because the impact should be extensive as this flow could include credentials information for large numbers of carriers and vehicles. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE because while the impact could be extensive due to the number of vehicles involved, the flow can be reestablished and any issues fixed relatively quickly.
Other CV Administration Centers Commercial Vehicle Administration Center credentials status information High High Moderate
Credentials contain PII and proprietary information including trip data. This is private and competitive. If revealed, could provide leverage over carrier and/or vehicle. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. HIGH because the impact should be extensive as this flow could include credentials information for large numbers of carriers and vehicles.. Incorrect or unavailable credentials information could delay clearance, could result in incorrect assessment of penalties. MODERATE because while the impact could be extensive due to the number of vehicles involved, the flow can be reestablished and any issues fixed relatively quickly.
Other CV Administration Centers Commercial Vehicle Administration Center cv driver record High High Moderate
Contains PII including driver identity, license and citations. If this were revealed then leverage could be had over the driver. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Incorrect or unavailable information could lead to a cited driver proceeding when he should not, or a clear driver improperly cited. In either case, this could be used to manipulate the driver's clearance. Availability set to MODERATE because without this data, the CVCE operator will fall back on other processes.
Other CV Administration Centers Commercial Vehicle Administration Center route restrictions Low Moderate Low
Should be public data, so no need for obfuscation. Incorrect route restrictions data will not affect the TIC but will affect the eventual user, and may result in a commercial vehicle being in a place the vehicle is not permitted. This information should not need to be updated often.
Other CV Administration Centers Commercial Vehicle Administration Center safety status information Moderate Moderate Moderate
Credentials data are vehicle-specific even if they don't include PII, and thus between the inspection agency and the vehicle owner. Divulging this information could provide leverage or business advantage. Incorrect or corrupted credentials data will affect the individual commercial vehicle and should be correct, but the scope of such corruption or errors should be limited. If this information is not available it may slow processing of vehicles through the CVCE.
Traffic Management Center Commercial Vehicle Administration Center road network conditions Low Moderate Moderate
No harm should come from seeing this data, as it is eventually intended for public consumption. While accuracy of this data is important for decision making purposes, applications should be able to corroborate the data in many instances. Thus MODERATE generally. condition info should be timely and readily available so that TMCs are aware of current traffic info, conditions, restrictions, etc. but should not have severe/catastrophic consequences if not

Standards

Currently, there are no standards associated with the physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.





System Requirements

System Requirement Need
001 The system shall manage electronic credentials filing and processing for commercial vehicles. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
002 The system shall manage the filing of appropriate taxes for the operation of commercial vehicles. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
003 The system shall process requests for payments of electronic credentials and tax filing, maintaining an interface to a Financial Institution as necessary. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
004 The system shall exchange credentials and tax information with other commercial vehicle administration centers, either other states or the federal government. 02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing.
005 The system shall provide route restrictions information, including hazmat restrictions, to other centers and agencies for distribution to commercial vehicle operators. These centers and agencies may include commercial fleet and freight management operators, traveler information centers, digital map update providers, and other commercial vehicle administration centers. 03 Commercial Vehicle Administration needs to be able to exchange hazardous materials (HAZMAT) route restrictions with other jurisdictions and Fleet and Freight Management in order to maintain safe use of the roadways.
006 The system shall use information on asset restrictions received from maintenance centers to develop the commercial vehicle route restrictions and process credentials applications. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
007 The system shall provide an interface with commercial vehicle fleet and freight management centers to exchange audit and compliance review reports. 04 Fleet and Freight Management need to be able verify the contents and accuracy of the records maintained by Commercial Vehicle Administration concerning its operations.
008 The system shall provide credentials information about commercial vehicle operators and carriers to authorized requestors, including roadside check stations that determine when a vehicle should be pulled-in based on their credentials and their actual load/freight contents. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
009 The system shall receive and store information on commercial vehicle violations from enforcement agencies as part of the processing of credentials applications. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
010 The system shall manage driver licensing for commercial vehicle drivers. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
011 The system shall enroll carriers in commercial vehicle programs and support user account management. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.
012 The system shall process requests for review of carrier and driver status. 04 Fleet and Freight Management need to be able verify the contents and accuracy of the records maintained by Commercial Vehicle Administration concerning its operations.
013 The system shall issue special Oversize/Overweight and HAZMAT permits in coordination with other cognizant authorities. 03 Commercial Vehicle Administration needs to be able to exchange hazardous materials (HAZMAT) route restrictions with other jurisdictions and Fleet and Freight Management in order to maintain safe use of the roadways.
014 The system shall exchange safety and credentials data among other commercial vehicle administration centers, including border clearance status, credentials information, credentials status information, driver records, accident reports, permit information, and safety status information. 02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing.
015 The system shall provide commercial vehicle credentials and safety status information to authorized requestors such as insurance agencies. 04 Fleet and Freight Management need to be able verify the contents and accuracy of the records maintained by Commercial Vehicle Administration concerning its operations.
016 The system shall send data concerning enrollment of commercial vehicles for electronic clearance and tax filing to the appropriate commercial vehicle administration center. The data may include driver and vehicle identification, safety inspections/status, carrier credentials, related citations, and accident information. 02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing.
017 The system shall obtain and manage commercial vehicle routes for its fleet of vehicles, taking into account route restrictions, advance payment of tolls, HAZMAT restrictions, current traffic and road conditions, loading zone conditions, and incident information provided by traveler information systems. 03 Commercial Vehicle Administration needs to be able to exchange hazardous materials (HAZMAT) route restrictions with other jurisdictions and Fleet and Freight Management in order to maintain safe use of the roadways.
018 The system shall access driver records from the appropriate commercial vehicle administration center and use the records to support pre-hiring checks for potential drivers and monitor the performance of each driver hired. 02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing.
019 The system shall send data concerning enrollment and purchase of commercial vehicles credentials and tax filing to the appropriate commercial vehicle administration center. 02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing.
020 The system shall receive compliance review reports from the appropriate commercial vehicle administration centers concerning the operations of the commercial vehicle fleet, including concomitant out-of-service notifications, and carrier warnings/notifications. 02 Commercial Vehicle Administration needs to exchange safety and credentials, fuel, and mileage tax information with other commercial vehicle administrations to support electronic credentialing.
021 The system shall provide audit data to the appropriate commercial vehicle administration center to support tax audits. 04 Fleet and Freight Management need to be able verify the contents and accuracy of the records maintained by Commercial Vehicle Administration concerning its operations.
022 The system shall support an interface with a commercial vehicle driver that is acting in the role of a commercial vehicle fleet manager for the purposes of obtaining credentials, obtaining permits, filing taxes and audit data, and receiving compliance reports and status information. 01 Commercial Vehicle Administration needs to be able to issue credentials to commercial vehicle carriers or Fleet and Freight Management in order to reduce an agency's and a carrier's paperwork burden.